1 The information we collect and how we use it
When you register for our service we need to know your name, postal address, e-mail address, telephone number, We also need to know company name, website address, description and VAT or for European sellers TVA number.
We gather this information to allow us to process your registration and process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail, text or telephone to ask you for your feedback and comments on our services. We and our group companies may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please click here.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please click here.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please click here.
The site uses small files known as cookies to store information relating to your current visit. This file is stored on your browser and is removed automatically when you close the browser. The only information we maintain on this cookie is a special number that allows us to track your movement from page to page and allows us to provide you with customised services. No personally identifiable information is stored on the cookie. Cookies are required to allow proper use of the site and functionality may be limited if they are not enabled.
Once you have logged into the site, this cookie allows us to record data about how you use the site and what pages you visit during that session. This data may be collated over time to provide us with important marketing information about the performance and usefulness of the site.
3 How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
Members of Antiques.co.uk require a username and password in order to login to the site. Whilst this username and password protects your details, protection of the username and password is your responsibility. We provide a facility to change password should a user believe their account has been compromised. Online payments are provided by Paypal and The Royal Bank of Scotland servers and as such aren't under our jurisdiction. Data is stored on a database server that is not accessible from the internet and is only accessible through secure data layers and accounts on the server the Antiques.co.uk website sits on.
We also keep your information confidential. The internal procedures of Antiques.co.uk cover the storage, access and disclosure of your information.
4 Sale of business
If the Company or the Company's business is sold or integrated with another company or business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5 Updating your details
If any of the information that you have provided to the Company changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to firstname.lastname@example.org
6 Your consent
7 How to contact Antiques.co.uk Limited